Privacy Policy

How we collect, use, and protect your personal information.

Who We Are

Prostate Reboot is operated by [NEED: full legal name] ("we", "us", "our"), a natural health practitioner providing personalised consultation services online. [NEED: full legal name] is the data controller responsible for your personal data.

To contact us about your data or to exercise your rights, write to: [NEED: data controller email address].

What Data We Collect

When you use our contact form or communicate with us, we may collect:

  • Contact information: your name, email address, and WhatsApp number (if provided)
  • Communication preferences: your preferred contact method
  • Health information: any symptoms or health details you choose to share in the message field or during consultation. This is special category data under GDPR Article 9.
  • Technical data: your IP address and browser type are transmitted when you visit the site (standard web server logs)

How We Use Your Data

We use your personal data for these purposes only:

  • To respond to your consultation request by your preferred contact method
  • To provide a personalised natural health program if you choose to proceed
  • To communicate with you about your program during follow-up check-ins

We do not use your data for marketing, sell it to third parties, or share it with anyone other than the named processors below.

Lawful Basis for Processing

General contact data (name, email, phone): processed on the basis of your consent given when submitting the contact form, and on the basis of legitimate interest in responding to your enquiry.

Health data (symptoms and health information): processed only with your explicit consent, which you provide by checking the consent box on the contact form. You may withdraw this consent at any time by contacting us.

Third-Party Processors

Form submission service: When you submit the contact form, your data is processed by [NEED: form service name, e.g. Formspree]. Your name, email, preferred contact method, and any message you include are transmitted to that service and then forwarded to our inbox. Their privacy policy is at [NEED: form service privacy policy URL].

Google Fonts: This site currently loads fonts from Google's servers, which transmits your IP address to Google. Google's privacy policy: policies.google.com/privacy.

We do not use analytics cookies or tracking tools at this time.

Data Retention

We retain your consultation data for the duration of your program plus [NEED: retention period - 12 months is standard; confirm with your data protection adviser]. After this period, your data is deleted on request or as part of our routine data review. Contact form submissions that do not proceed to a consultation are deleted within 90 days.

Your Rights

Under GDPR and applicable data protection laws, you have the right to:

  • Access: request a copy of the personal data we hold about you
  • Correction: request that we correct any inaccurate data
  • Deletion: request that we delete your personal data
  • Portability: receive your data in a structured, machine-readable format
  • Withdraw consent: withdraw your consent at any time (this does not affect the lawfulness of processing before withdrawal)
  • Object: object to processing based on legitimate interest
  • Complain: lodge a complaint with your local data protection supervisory authority

To exercise any of these rights, contact us at [NEED: data controller email address]. We will respond within 30 days.

Cookies

This site does not use cookies for analytics or tracking. If analytics tools are added in the future, this policy will be updated and a consent mechanism will be provided before any non-essential cookies are set.

Changes to This Policy

We may update this policy from time to time. The current version will always be available at this URL. Material changes will be noted on the page.

Effective date: [NEED: site launch date]. Last updated: [NEED: date of most recent policy change].